Get in touch

Email is the best way to reach us. Pick the topic that fits and we will fill in the subject line for you.

Write to us

mg.app.software@gmail.com

We reply by email. Messages about safety, such as a report about a drawing or a person, are read first.

Or start with a topic

  • Help with the app

    Something broke, a purchase didn’t unlock, or a lesson went wrong. Tell us your device, the app version and what you were doing.

    Email about this
  • Report a drawing or a person

    The quickest way is the report option on the drawing in the app. If you can’t use the app, send the link to the drawing (sketchwise.app/p/…) or the public name, and say what is wrong.

    Email about this
  • Delete your drawings or name

    In the app, open Community, then your profile, then choose “Delete my posts and name”. If you can’t open the app, send us the link to the drawing and we will review it.

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  • A privacy question or request

    Ask what we hold, ask us to correct or delete it, or object to how we use it. Our privacy policy explains how this works without an account.

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  • A copyright concern

    If a Community drawing copies your work, send the link to it, show us where the original is, and give your name and contact details. We will review it and remove drawings that infringe.

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  • Anything else

    Press, partnerships, ideas, a drawing you’re proud of. We like hearing from you.

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Before you write, the Privacy Policy and Terms of Use may already have your answer.